Privacy policy

 

1. General

At Snoot, we care about your personal privacy. This policy describes how we collect, use, and protect your personal data in accordance with GDPR (the General Data Protection Regulation). We never share your data with third parties unless it is necessary to fulfill your purchase or deliver your order.

2. What data do we collect?

When placing an order or making a purchase, we process the following information:

Name
Email address
Delivery and billing address
Payment information
Social security number (only when required, e.g. for invoice payments or secure identification)

3. Why do we process your data?

Orders and purchases

To process your order, complete payment, and deliver your item, we need to store your personal data. This information is retained during the purchase process and thereafter only to handle any returns, complaints, or warranty matters.
Customer service

To provide you with good support, we store relevant information during ongoing cases, including name, contact details, and order history.

Offers and campaigns

If you participate in competitions or sign up for our newsletter, we process the data required for this. You can ask us to delete your information at any time.

4. How long do we store your data?

We store your data for as long as necessary to fulfill the purpose of collection, or as long as required by law. When the data is no longer needed, it is deleted.

5. Your rights

You have the right to:

Request a record of the data we hold about you
Correct inaccurate data
Request that we delete your data
Object to certain processing of your data

Contact our customer service and we will be happy to help.

6. Contact

If you have any questions about how we handle your personal data, please don't hesitate to get in touch. We update this policy on an ongoing basis as needed.